Information we collect
When you submit an inquiry, we may collect your name, business email, country or region, product interest, estimated quantity, project requirements, message, source page and submission time.
Our hosting and security providers may also process basic technical information such as IP address, browser type, device information and server logs to deliver and protect the website.
How we use information
- Respond to inquiries and evaluate product, OEM or private-label requirements.
- Prepare requested product information, samples, quotations or follow-up communication.
- Operate, secure and improve the website and inquiry process.
- Meet applicable legal, accounting or regulatory obligations.
Legal basis
Depending on the applicable law and the context, we process information to take steps requested before a business relationship, to pursue legitimate business interests, to comply with legal obligations, or with consent where consent is required.
How information is shared
We may share information with service providers that support website hosting, security and email delivery. They receive only the information needed to perform those services. We do not sell or rent personal information.
Cookies and analytics
We do not currently use advertising or analytics cookies on this website. Essential technical storage may be used where necessary to operate, secure or deliver the website.
Retention and security
We retain inquiry information only for as long as reasonably needed to respond, manage a potential or active business relationship, maintain business records and meet legal obligations. We use reasonable safeguards, but no internet transmission or storage method can be guaranteed completely secure.
International processing
Because we work with customers and service providers internationally, information may be processed in countries other than your own. Where required, we take appropriate steps to protect transferred information.
Your privacy choices
Subject to applicable law, you may request access to, correction of, or deletion of your personal information, or ask us to restrict or stop certain processing. You may also withdraw consent where processing relies on consent and contact your local data protection authority.
Contact us
For privacy questions or requests, email lance@fountelio.com.
Fountelio Industries Co., Ltd.
Lanshan Industrial Park, Linyi, Shandong, China